It’s all about customer experience! After all, the customer is the king, isn’t it? While there are so many e-commerce sites now, very few do well to hit the mark and be successful. Maintaining an e-commerce business can be challenging in terms of logistics, planning, demand forecasting, quality, etc. And there are several things that can go wrong to spoil customer experience and expectations. Probably the simplest one could be a badly designed e-commerce website. Let’s not let a poorly designed website become an elephant in the room.
Here are some basic yet important points we miss while designing our e-commerce sites that can immensely impact your business: